Refund Policy
We prioritize your satisfaction at Taj Knitting Yarn. In the event of damaged or incorrect-colored yarn being delivered to you, kindly email a photo of the problem to us. This will help us to evaluate the situation and initiate the required courier pickups.
Steps for Returns & Refunds:
1. Damaged or Wrong Color
Send a Photo: To return, please send us a clear image of the incorrect or damaged product.
Return Process: We will issue a refund in the original payment mode after receiving the returned products (credit/debit card or other online payment options).
Note: Refunds of only actual shipping charges made by us will be subtracted from the total amount refundable.
2. Dislike or Color Difference
We do not entertain returns for products returned due to personal dislike or slight color variation. But if you still want to exchange an item, kindly return the product with the original invoice to the below address:
Taj Knitting Yarn
Email: tajknittingyarn@gmail.com
Note: Shipping costs for returns should be paid by the customer.
3. Return with COD Payment
If your purchase was made under the Cash on Delivery (COD) mode, or in case of dissatisfaction with the product, we will refund a coupon equivalent to the amount of the product that can be redeemed in your subsequent purchase.
Contact Us
In case of any query for our Refund Policy, kindly do not hold back from getting in touch with us:
Email: tajknittingyarn@gmail.com
Thank you for selecting Taj Knitting Yarn! We value your cooperation and hope to serve you once more.